Bounce-N-House Inflatables Inc

Reservation Policy

• Telephone reservations are required to guarantee all rental dates and times. Please call (708-516-4727)

Deposit Policy

• There is a 25.00 deposits required to reserve your unit. You can prepay to reserve your unit through the website, in person, or through email.
       

Payment Policy

• Payments are due in full upon delivery by cash or money order. You can prepay through the website if you are paying with a credit/or debit card the day before.

Weather Policy

• In bad or uncertain weather conditions, customers will be contacted before the unit is delivered.
• IF a customer cancels a rental unit due to bad or uncertain weather than NO CHARGES apply.
• If a customer agrees to rent a unit in bad or uncertain weather conditions then ALL CHARGES apply.

Cancellation Policy

• We insist that the customer provide us with a 48 hour window or as soon as possible to cancel any reservations. Once our delivery truck has left the store then cancellations will not be allowed.
• Bounce N House Inc reserves the right to cancel any reservation at the companies discretion. circumstances that may warrant cancellation are bad or uncertain weather conditions, event area is unsafe, unclean, unfit for the unit,payment is not made upon delivery, or any other seen or unseen situation that the company feels it is in it's best interest to cancel.

Damage and Cleaning Policy

• Parents are responsible for any damages that occur from improper usage of the inflatable and or damage from neglect of proper supervision.
• It is understood that normal wear and tear damage is a different subject and is NOT the responsibility of the renter.
• IF food,drinks,toys, or other items have soiled or damaged the inside of the unit then a cleaning charge of not less than $50 will be charged.

Plan a spot in a flat area away from your house and obstructions

• Grassy areas are prefered. If your setup will be on a concret surface please inform the operator.
• Remove and clean all dog piles. Moonwalk will not be setup in unsanitary conditions.
• Bounce House needs an electrical source within 50 to 100 feet.
• Turn off sprinlkers
• Keep all party candy and toys such as silly string and other toys out of the moonwalk.
• No food and drink is allowed in the unit.
• Make sure there are no trees, wireds or any obstructions above the unit.
• All orders must be confirmed before the delivery date.
• Continous inflation is provided by an electrical blower, which only requires a standard household outlet within 100 feet.

General Rules

• All riders MUST REMOVE SHOES before jumping in the moonwalk.
• ADULT SUPERVISION IS REQUIRED AT ALL TIMES.
• 8 to 10 kids are allowed in the moonwalk at one time